Terms and Conditions of Use

Purchase modality

  • The Lits d'Or online store is only available to customers in Quebec, Ontario and New Brunswick.
  • You must have attained the age of majority to be able to make purchases through this website, litsdor.com, and you must agree to pay all the fees listed on this website.
  • All prices listed on this site are in Canadian dollars and do not include applicable taxes of the province in which you make the purchase (GST, QST, PST and HST). Lits d'Or has the right to change its prices without prior notice, to correct any price error at any time and to refuse to close a sale subject to a price error.

Payment in store

  • A deposit of 25% is required at the time of your purchase for all products in stock.
  • Set-aside requires a first payment is 20%.
  • For retractable bed orders and any special purchase (custom sizes and irregular, etc.) The deposit is 50% and non-refundable.
  • The balance of payment is payable in store by credit or debit card no later than 48 hours before the date of delivery or in cash or certified check at the time of delivery.
  • When a wall bed is being installed by our affiliated technicians, the balance is payable in cash or debit to the shop, within 48 hours after making an appointment for said installation.
  • Electronic bank transfers or INTERAC transfers are accepted as a method of payment.
  • We do not accept international credit cards
  • Additional charges may apply on some credit cards that give privileges to their cardholders.
  • A financing service that offers all types of financing plans to suit your needs and requirements is available. Subject to credit approval. Certain conditions apply.

Online orders

  • Payment by Visa and MasterCard credit card or electronic bank transfer or Interac credit transfer at the time of purchase.

Telephone orders

  • You can carry out your order by phone. We suggest you visit our website to help you make your choice and then contact us. We will be able to check your order and answer your questions.
  • Payment by Visa and MasterCard credit card or by electronic bank transfer or Interac transfer at the time of purchase over the phone.

Wall bed order

  • Lits d'Or offers you the opportunity to order wall beds in multiple colors, fabrics and configurations. However, Lits d'Or cannot be held responsible for delays including those caused by the manufacturers or the distributors of furniture. We are in constant contact with our suppliers to check the status of your order and if a delay beyond our control should occur, we will keep you informed.

Purchasing Policy

  • No sale can be canceled without the consent of Lits d'Or. Lits d'Or reserves the right to demand completion of the sale in its entirety. In the event of a cancellation, Lits d'Or will issue a purchase credit of the total amount of the sale. (See return and exchange conditions)